My name is Elena Gilbert, and I work for an airline as a travel agent. Making people’s travel arrangements and, if that isn’t possible, aiding them in saving money in the case of a flight cancellation is part of my work. Please contact me at any time, and I will be happy to assist you in any way I can. All you have to do is provide me some basic information, and I’ll take care of everything else. You don’t have to worry about the security of your information since it is safe with me.